We want to make sure you're completely satisfied with anything you buy from us. Order any product in our catalog and if you are not completely satisfied, return it to Ska México within 10 days for an easy refund or credit - your satisfaction is guaranteed.
The following applies for returns or exchanges:
Some products are not eligible to be returned. Please call for details.
The return process helps us serve you quickly and continue to provide low prices. We appreciate your understanding and support for this process.
If you have any questions regarding Ska México's return policy, please do not hesitate to call (664) 684-2222 so that we can assist you.
To return or exchange an item, follow these simple steps:
Customers can return items for any reason. Returns are often due to compatibility problems; call our experts for assistance to ensure that the items being ordered will work with your existing equipment.
On rare occasions, customers may receive a DOA (Dead on Arrival) product. We offer free technical support for all of our products, and many times issues are related to incorrect configurations or other technical issues, which we can help resolve. Please contact Customer Service for help. If we cannot resolve the issues we will provide an RMA (Return Material Authorization) number.